Terms of sale

These terms govern the sale of Relationship Kits offered on hazzel.app by EB Management, SLU, a company under Andorran law (“Hazzel”) to consumers. A kit is an interactive online program: a diagnostic, modules with exercises, guided situations, a 14- or 30-day plan and a summary, written from the buyer’s answers.

Prices are in euros, all taxes included. The applicable VAT is that of the buyer’s country of residence, calculated at payment. Payment is processed by Stripe; Hazzel stores no banking data.

The kit is available immediately after payment confirmation, on hazzel.app, from a Hazzel account opened with the email address given at payment. Sign-in is by a code received by email, without a password.

Access is not limited in time. Kit content may be updated; the latest version is then served. Answers already saved are kept.

As this is digital content supplied without a physical medium, the buyer acknowledges that performance begins at payment and expressly waives the legal right of withdrawal, in accordance with Andorran consumer protection law.

Hazzel nevertheless offers a commercial guarantee: any purchase can be refunded on simple request to contact@hazzel.app within 14 days of payment, no questions asked.

The purchase grants a strictly personal right of use. The account and its content may not be shared, resold, reproduced or distributed, even in part.

Relationship Kits are editorial content and tools for reflection. Some readings are written automatically, from the buyer’s answers, by a language model; they draw on what was written and do not claim to know a third person’s thoughts.

They are neither medical advice, nor therapy, nor professional advice, and do not replace support from a health professional. In case of danger, contact your country’s emergency services.

These terms are governed by the law of the Principality of Andorra. In case of dispute, consumers may first write to contact@hazzel.app; they keep the right to turn to the consumer protection authorities and competent courts of their country of residence where the law so provides.